If you've experienced discrimination in Illinois, whether at work, in housing, or in a public place, you have the right to seek justice. The Illinois Department of Human Rights (IDHR) is the state agency tasked with enforcing the Illinois Human Rights Act, which protects against discrimination based on race, gender, age, disability, sexual orientation, religion, and other protected categories. Filing a complaint with the IDHR can feel daunting, but understanding the process can make it more manageable. Here's a step-by-step guide to help you through it.
Step 1: Determine if your case falls under IDHR jurisdiction
Before filing, make sure your situation qualifies. The IDHR handles discrimination complaints related to:
- Employment: unfair treatment by an employer, such as in hiring, firing, or harassment.
- Housing: discrimination by landlords, property managers, or real estate agents.
- Public accommodations: denial of service in places like stores, restaurants, or hospitals.
- Financial credit: unfair denial or terms of credit based on protected traits.
- Sexual harassment in education: cases involving higher education institutions.
The alleged discrimination must be based on a protected class under the Illinois Human Rights Act. If you're unsure, the IDHR's website offers detailed explanations of covered categories and scenarios.
Step 2: Act within the time limit
Timing is critical. For most cases (employment, housing, public accommodations, and credit), you must file your complaint within 300 days of the alleged discriminatory act. For sexual harassment in education, the deadline is 180 days. Missing these deadlines could bar your claim, so mark your calendar and act promptly.
Step 3: Gather your evidence
Strong documentation supports your case. Collect:
- Dates, times, and descriptions of the incidents.
- Names of people involved (e.g., supervisors, landlords, or witnesses).
- Relevant documents like emails, texts, contracts, or denial letters.
- Any proof of the impact, such as lost wages or emotional distress.
The more specific you can be, the easier it is for the IDHR to investigate.
Step 4: File your complaint
You can file a complaint with the IDHR in several ways:
- Online: use the IDHR's online portal at dhr.illinois.gov.
- In person: visit one of their offices in Chicago (555 W. Monroe St.) or Springfield (535 W. Jefferson St.). Call ahead (312-814-6200 for Chicago or 217-785-5100 for Springfield) to confirm hours.
- By mail: download the charge form from their website, complete it, and mail it to the appropriate office.
You'll need to provide:
- Your contact information.
- Details about the respondent (the person or entity you're accusing).
- A clear description of what happened and how it violated your rights.
- The remedy you're seeking (e.g., compensation, reinstatement, policy changes).
No lawyer is required to file, though consulting one can help if your case is complex. McGregor Dunn Law LLC can assist you throughout this process.
Step 5: IDHR review and investigation
Once filed, the IDHR reviews your complaint to ensure it falls within its authority. If accepted, the IDHR will notify the respondent, who has 30 days to reply. The IDHR may then:
- Investigate: an investigator will gather evidence, interview witnesses, and review documents. This can take months, depending on caseloads.
- Mediate: if both parties agree, mediation might resolve the issue faster without a full investigation.
You'll need to cooperate by providing additional information if requested.
Step 6: Outcome and next steps
After investigating, the IDHR will issue a finding:
- Substantial evidence: if discrimination is found, your case may go to the Illinois Human Rights Commission (HRC) for a hearing, or you can opt to file in circuit court.
- No substantial evidence: if the IDHR dismisses your claim, you can request a review by the HRC within 90 days or pursue your case in court.
The process can be lengthy, sometimes taking a year or more, so patience is key.
Tips for success
- Be precise. Vague complaints are harder to investigate. Include specifics.
- Stay organized. Keep copies of everything you submit or receive.
- Seek support. Free legal aid organizations, like Equip for Equality or the Chicago Lawyers' Committee for Civil Rights, can offer guidance.
Conclusion
Filing a complaint with the IDHR is a powerful way to address discrimination and hold violators accountable. While the process requires effort and persistence, it's a vital tool for protecting your rights in Illinois. If you're ready to take action, start by visiting the IDHR website or calling 312-814-6200. Contact McGregor Dunn Law LLC if you believe you have a claim.
Questions about your situation? Call (630) 439-8989 or send us a message.

